Privacy Policy

1. Introduction

Zalogche ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account (name, email address, password)
• Make a purchase (billing information, payment details)
• Contact us for support (communication history)
• Request a payout (bank details, PayPal email, crypto wallet address)
• Complete identity verification (government ID, proof of address)

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Referral source

2.3 Challenge and Betting Data

To provide our Service, we collect information about your challenges and submitted bets:

• Challenge purchases and progress
• Bet submissions and outcomes (as reported by you)
• Win/loss records and streaks
• Reward claims and payout history

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To operate, maintain, and improve our Service
• Account Management: To create and manage your account
• Transactions: To process payments and payouts
• Communication: To send you updates, alerts, and promotional materials (with your consent)
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Analytics: To understand how users interact with our Service
• AI Improvement: To improve our AI prediction models (using anonymized data)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our Service:

• Payment processors (Stripe) for transaction processing
• Cloud hosting providers (Vercel, AWS) for infrastructure
• AI providers (Anthropic, OpenAI, Google) for predictions
• Analytics providers for usage insights
• Email service providers for communications

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal process
• Requests from government authorities
• Protection of our rights, privacy, safety, or property
• Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing (bcrypt)
• Two-factor authentication (2FA) option
• Regular security audits and monitoring
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings (language, theme)
• Analytics Cookies: Help us understand how you use our Service

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 GDPR Rights (EU/EEA Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

7.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@zalogche.com. We will respond to your request within 30 days.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our Service and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and abuse

After account deletion, we may retain certain data in anonymized form for analytics purposes or as required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Other legal mechanisms as required

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

If you are located in the EU/EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.